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This policy will explain how we collect your information, why we collect this information, how we intend to use this information and what controls you have over our use of your information.
The Joy Project is committed to complying with Commonwealth legislation governing privacy or personal information by businesses and to protecting and safeguarding your privacy when you deal with us.
Personal information is generally collected by The Joy Project in the following ways online;
• When you contact us or make an enquiry
• When you sign up to receive the newsletter or event invitations
• When you register to be on the mailing list
• When you enrol in the Joy U Online Learning Program
Personal information is generally collected by The Joy Project in the following ways offline;
• When you give The Joy Project, it's directors, staff, contractors or consultants your business card
• When you attend an event and sign in on a register
• When you complete an application for credit
We may also use your information for a purpose related to the primary purpose of the collection of information and where it would be reasonably expected by you that we would use the information in such a way. This information is only disclosed to persons outside our business in the circumstances outlined in this policy or as otherwise noted to you at the time of collection of the information.
We are also permitted to use or disclose personal information held about you:
• Where you have consented to the use or disclosure;
• Where we reasonably believe that the use or disclosure is necessary to lessen or prevent a serious,
immediate threat to someone's health or safety or the public's health or safety;
• Where we reasonably suspect that unlawful activity has been, is being or may be engaged in and the use or disclosure is a necessary part of our investigation or in reporting the matter to the relevant authorities;
• Where such use or disclosure is required under or authorised by law (for example, to comply with a subpoena, a warrant or other order of a court or legal process);
• Where we reasonably believe that the use or disclosure is reasonably necessary for prevention, investigation,prosecution and punishment of crimes or wrongdoings or the preparation for, conduct of, proceedings before any court or tribunal or the implementation of the orders of a court or tribunal by or on behalf of an enforcement body.
The Joy Project website contains links to other organisations and their websites. Those organisations may also collect personal information about you. We do not hold any responsibility for the privacy practices of other businesses, or the content of any websites that are linked to our website.
The user is ultimately responsible for the safe keeping of all login information, passwords, account information and personal data. You should aim to keep all of this secret and be careful and responsible when providing information online.
If you are not satisfied with the way it is investigated or the outcome of the procedure then you may request an independent person to further investigate your complaint. This is usually the Commonwealth Privacy Officer.
Transfer of information overseas
In accordance with the National Privacy Principles we may transfer personal information we have collected about you to someone other than you in a foreign country only if this such transfer is permitted by the National Privacy Principles.
The Joy Project collects and analyses information from the site using “IP files”.
Your IP address (the address that indentifies your computer on the internet and is recognised immediately by our web server) will be logged by The Joy Project anytime you visit our website to read or download information. The information that will be collected by our web server will include the date and time of your visit, the pages your view and any information you download. This information will be used for the sole purpose of our website evaluation and helping us to provide a quality site and continually improving our service.
Our web server also automatically collects non-personal information such as the type of internet browsers you use and the identification of any website you used to click through to our own. This information does not personally identify you and is only used to provide site analysis and helps us provide an effective service on our website.
Should you require any further information on privacy legislation or the National Privacy Principles of Australia we recommend that you visit the Federal Privacy Commissioner’s website at: www.privacy.gov.au
This page was last update on: 29th September 2011